Android App: Notification on Timeout or Logout
Send Android Users a Notification if they have been logged out.
We previously had session lengths of 1 month. After that, the App silently just doesn't send any more notifications about messages and users forget about it.
Only if you open the App directly, you'll see that you have been logged out.
Anonymous
shared this idea
Hey all,
Thanks for the report. We’ve identified the issue and fixed it in v1.13. You should receive a push notification after the session expires informing that happened.
Note that for the fix to take effect, you would need to log in with v1.13. So you might see your session expire without receiving a push notification one more time, but you should receive that notification thereafter.
Mattermost v5.4 also adds a session expiry notification for the desktop app and desktop browser.
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Anatoliy Sviridenko
commented
I have the same issue on the both of my Android and PC apps. Found that I've signed out only when open app. No notifications. On the PC app was started.
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Thanks for the feedback! You should receive a notification when your session expires, so this sounds like a bug. Few questions to help us troubelshoot:
1. Are you using the "Mattermost" or "Mattermost Classic" app on Android?
2. What is your device?
3. What Android version are you using?