Offer an onboarding bot
An on-boarding bot helps new users to on-board into a work environment. In every channel a new team member enters the On-boarding Bot will send a message explaining the channel, what is done there, how the team member can get involved, whom to contact etc. This would help organizations and teams to work more efficiently.
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cmousset commented
This seems to be a duplicate of the popular https://mattermost.uservoice.com/forums/306457-general/suggestions/13702560-preinstalled-matter-bot. Consider upvoting it!
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Marcus Mangelsdorf commented
It could also explain, how replying to threads work, since most of our users *always* create a new thread instead of answering/commenting...