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Артем Танков

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  1. Add quote reply in addition to collapsed threads

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    19 comments  ·  General » Mattermost Team Edition  ·  Admin →
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    Артем Танков commented  · 

    Just as YouTrack refuses to add "quick filters," the most requested feature for Jira boards, for some reason MM refuses to add "regular" replies in the style of Telegram or any other modern messenger.
    What's the reason, guys? People are asking for it. There's a real demand for it. Threads are awesome, especially for corporate use. But regular replies with quotes are also in demand.
    Example: incident management. 1 incident = 1 thread. The thread has 60 messages. I need to reply to a specific person for a specific message 20 posts higher within the thread. This way, it's clear to whom I'm replying, which message, and with the ability to immediately jump to the original message. That's where "replies" come in handy; they're incredibly useful.

    I've seen similar solutions in a number of companies that have customized MM themselves. It's incredibly convenient and useful.

    Артем Танков supported this idea  ·