Send E-Mail using Slash Command
We are using a e-mail-based ticket system (e.g., ticketsupport@company-name.org). As most of our communication switched to Mattermost, the only remainder is writing mails to create a ticket.
Therefore, it would be really convenient to send a e-mail using something like:
/[mail-address] ["Subject"] ["Body"]
The from address is the address used by Mattermost.
6
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Anonymous
shared this idea
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Thomas Friedrich
commented
That is exactly what we need. The slash command should be /helpdesk or similar.