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Jonathan Fritz

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  1. enable the ability to export conversations

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    8 comments  ·  General  ·  Admin →
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    Jonathan Fritz commented  · 

    You can use our API to export any posts that you want. That would let you build a script/application that does exactly what you want. Ideally, it would authenticate against both our API and your KM system's API, and move the specified post over automatically.

    Here's a link to our API docs: https://api.mattermost.com/#tag/posts%2Fpaths%2F~1posts~1%7Bpost_id%7D%2Fget

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    Jonathan Fritz commented  · 

    You could still post the link to the MM conversation in the KM system and accomplish the same thing. Alternatively, you could take a screen shot, but that isn't very search friendly, or copy and paste the interaction out to the KM system.

    We do support exporting data out of Mattermost, but it's an enterprise feature, and exports the entire database, as it's intended for big companies that need to archive messages for legal compliance reasons - it's not really made to export individual conversations, so it's probably overkill.

    Is this something that is supported by other chat systems? What sort of export format would you want to see in this case?

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    Jonathan Fritz commented  · 

    Does posting the permalink to the conversation satisfy your use case? Just hover your mouse over the first post in the thread, hit the elipses menu, select Permalink, and copy+paste that to whatever channel that you want to share the conversation in.

    Note that if the conversation took place in a DM or private channel, people clicking on it who weren't a member of the conversation won't be able to see the conversation.

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