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Ticket for this feature can be followed here: https://mattermost.atlassian.net/browse/MM-10184
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Hi everyone I m the author of Papercups an open source live chatwidget. We have a Mattermost integration that we've built out recently https://papercups.io/blog/mattermost-integration. You can check out our repo here https://github.com/papercups-io/papercups. Also we give you an option to self host.